This Privacy Policy (“Policy”) applies to Metabolic Master Plan (MMP) and its affiliates (together the “Company,” “we,” or “us”), which operates this website (www.metabolicmasterplan.com ) (”Website”) and provides online weight loss and workout programs, as well as dietary advices and other ancillary services (the "Website" and the "Program/s" and the “Services”).
Please read this Policy carefully to understand our practices regarding your Personal Data.
Introduction
We are committed to protecting your privacy and handling your personal information with care. This Policy explains how we collect, use, and disclose your information when you interact with our Website or participate in our Program.
By using our website and/or by agreeing to this Policy, e.g., in the context of registering for any of our services or by any other means, you understand and acknowledge that we might collect and use some of your Personal Data as described in this Policy and, therefore, you consent to the data practices described in this Policy.
Please note that this policy applies only to Personal Data collected by the Website or through the purchase of a subscription to a Program or the purchase of any of our products and services. We are not responsible for the privacy of any Personal Data you reveal or post in any public forum or Community Area (e.g., message board, blog, personal page, etc.) available on the Website or for the privacy practices of other third parties with whom you interact through the Website.
Who We Are and How You Can Contact Us
Metabolic Master Plan Ltd.
124 Broadkill Rd #514
Milton, DE 19968-1008
USA
or via email at support@metabolicmasterplan.com
Questions, comments, requests, and complaints regarding this Privacy Policy and the information we hold are welcome and should be addressed to us using the contact details above. All requests will be dealt with promptly and efficiently.
Your Warranties and Representations
You hereby warrant and represent that with respect to any Personal Data that you submit to the Website, you have the right and authority to submit such Personal Data for all purposes set forth herein.
Collection of Personal Data
We collect Personal Data from you voluntarily when you provide such Personal Data to us through any form, subscription process, or via the use of our services, including the Website. In addition, Personal Data might be collected when you interact with our customer service or request us to provide you with dietary advice. We may also obtain such Personal Data about you as may be provided to us during our legitimate business activities.
You do not have to provide us with your information, but in some cases, if you do not, it may mean that you will not be able to use our services. For example, we cannot assist you with customized dietary plans unless you provide us with some information regarding your body and eating habits. Similarly, we cannot provide you with any technical service and cannot treat any inquiry unless you provide us with the relevant means of contact for responding to your inquiry.
When you use our Website or Program and choose voluntarily to provide us with your information, we might also collect and process the following information:
• Identity Data – including full name, username, or any similar identifier, title, date of birth, gender, and any other information provided by you at your sole discretion.
• Dietary Data – gender, weight, height, eating habits, information regarding daily workout, etc.
• Contact Data – including email address and telephone numbers.
• Usage Data – includes information about how you use our website, System, and services.
• Technical Data – includes internet protocol (IP) address, the device you are using, browser type and version, screen resolution, time zone setting and location, browser plug-in types and versions, operating system, and platform, and other technology on the devices you use to access this website.
• Job application data – includes name, email, phone, and a resume file, just if you have decided to voluntarily provide us with your data as part of being recruited by us.
• Marketing and Communications Data • includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We may also collect, use, and share Aggregated Data, such as statistical or demographic data, for any purpose. Also, we may use your information to create anonymous data, which can no longer be associated with you, and use such data for any purpose upon our sole discretion. Aggregated Data may be derived from your Personal Data but does not reveal your identity.
How is Your Personal Data Collected?
We use different methods to collect data from and about you, including through:
• Direct interactions – You may give us your Identity, Contact, and other Personal Data by filling in forms or registering to the Program (e.g. "Contact Us" or "Newsletter Subscription," "Registration Form," etc.) or by corresponding with us by chat, email, videoconferencing or otherwise.
• Dietary advice – In case you get one-on-one dietary sessions from us, the data provided to our consultants during each session may be collected and processed by us.
• Automated technologies or interactions – As you interact with our Website or Program, we may automatically collect Personal Data through the use of our features and tools or Cookies (please refer to the description below, under "Cookies Usage").
• Third parties or publicly available sources – In our Website, we may receive Personal Data about you from various third parties and public sources, e.g.: advertising and social networks, analytics providers, search information providers.
Legal Basis for Processing Your Personal Data
We will only process and use your Personal Data when the law allows us to, i.e., when we have a Lawful Basis for such usage. Such lawful and legal basis can be any of the following:
• To enable you to use our Website and Program effectively and personalize your experience.
• To provide you with the services and products you have purchased from us.
• To offer you relevant offers and promotions, including those from third parties, which may be of interest to you.
• To comply with applicable laws, regulations, or guidelines issued by any legal or regulatory body.
• To assess the effectiveness of our services and the protection of your Personal Data.
• To improve and secure our services and systems.
• To protect our rights, legitimate interests, and defend against any legal claims or complaints.
• To process actions we need to take as part of a contract we have between us and you, as our customer or user of the Website;
• To take any action required for the fulfillment of an order or completion of any purchase, or contacting you per "Contact" form filled by you;
• When our use of your information is necessary to meet responsibilities we have to our regulators, tax officials, law enforcement, or otherwise meet our legal responsibilities.
In these cases, we will always look after your information in a way that is proportionate and respects your privacy rights, making sure our legitimate interest is not overridden by your interests or fundamental rights and freedoms.
In general, and as detailed above, we do not rely on active consent as a legal basis for processing your Personal Data. Yet, in any case in which you have provided your consent to our processing of your information, you can withdraw this consent at any time by contacting us through the contact details provided above.
Data storage
We use third-party service providers to assist with various aspects of our business operations.
For financial data, including credit card details and PayPal information, we utilize the services of Digistore24, an international company known for secure and reliable payment processing. When you make a purchase or provide financial information on our Website, your data may be collected and processed directly by Digistore24, and their data processing practices will be governed by their own
privacy policy .
For personal details, including name, age, weight, height, etc., we utilize Amazon Web Services (AWS) as our data hosting provider. The data is stored on AWS servers accessed through Virtual Private Cloud (VPC).
Data Retention
We will store your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Your financial data collected and processed by Digistore24 will be subject to their data retention policies and practices.
Data Recipients
We may disclose your Personal Data to third parties in a variety of circumstances in the ordinary course of operating our business, such as:
• Disclosure of Personal Data to persons authorized to process personal data, in our organization, with our affiliates or the above-named third-party service providers, providing us with services supporting our services and the ordinary course of business, e.g., system, storage, and computing services, as well as marketing efforts, in accordance with applicable law;
• Indirectly, and in connection with the use of Cookies through a third-party service as explained above;
• When we have a legal obligation to do so or where we can do so under our legitimate interests. In any such communication, we will take steps to make sure such transfer is carefully managed to protect your privacy rights.
Any requests for information we receive from law enforcement or regulators will be carefully validated before the disclosure of any Personal Data.
Security of your Personal Data
We have put in place appropriate technical and organizational procedures to safeguard the information we collect on the Website or through the purchase of our Services. However, you should understand that the open nature of the internet is such that information and Personal Data may flow over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data is intended.
Our Website may contain links to other sites that are not governed by this Policy. Please review the destination website's privacy policy before sending them Personal Data.
Do We Use Automated Decision Making? We do not use automated decision-making processes, including profiling, in relation to your Personal Data.
Minors
This site is a general audience site which is neither designed nor intended to collect personal information from children and/or minors. CHILDREN UNDER THE AGE OF 13 ARE NOT PERMITTED TO USE THE WEBSITE. Children between the ages of 13 and 18 may use the Website only with the permission and active involvement of a parent or legal guardian. If you believe that a child has submitted Personal Data on or through the Website without the consent and supervision of a parent or guardian, please contact us.
Cookies Usage
Like many other websites, the Website and parts of our Program use cookies to improve your experience while you navigate through the website. We may use various types of Cookies:
Essential Cookies – which are necessary for the site to work properly (usually appears under our cookie tag);
Functional Cookies – designated to save your settings on the site – your language preference or other view preferences (also, under our Cookie tag);
Session Cookies – used to support the functionality of the website – such Cookies are stored only temporarily during a browsing session and are deleted from your device when you close the browser.
Targeting Cookies – these cookies are used to collect information from you to help us to improve our products and services as well as serve you with targeted advertisements that we believe will be relevant to you (e.g., Google's Cookies). To learn more about how Google's Ads uses cookies please see https://support.google.com/adsense/answer/7549925?hl=en. Social networks Cookies
Social Plug-In Cookies (e.g., Facebook, Twitter, LinkedIn Cookies or pixels, etc.) enabling the sharing of your usage information with your social network's accounts.
Site Tracking Cookies – providing us with insight into what any Website visitor is doing on the Website, and allows us to automatically create personalized experiences for each of the visitors and users of the Website, as they interact with the Website (e.g., Active Campaign). To learn more about Active Campaign and how it uses your information, please see https://help.activecampaign.com/hc/en-us/articles/221542267-An-overview-of-Site-Tracking.
Analytics Cookies – give us aggregated information that enables us to improve the way our website works, e.g., Google analytics. If you want to learn more about the manner through which Google is using the information collected through its services, please read: https://policies.google.com/technologies/partner-sites.
Third-party services used by us – for example, an external service supporting our career and recruiting options through the website (e.g., Comeet or Workday), or an external service that allows us to screen short videos on our website (e.g., YouTube or Vimeo).
Please note that the data collected by using Cookies may be linked to and combined with any other data, including Personal Data.
Managing cookies and opting out
Aside from the Essential Cookies described above, you can always configure your browser or use the "cookies bar" to reject all cookies or notify you when a cookie is set, but sometimes in that case, certain services, features, and functionality on our website may not be available to you.
Third-Party Links
Our Website may contain links to third-party websites and applications. We do not control these third-party sites and are not responsible for their privacy practices. Please review the privacy policies of these third-party sites before providing any personal information.
CCPA Compliance
If you are a California resident, you have the right to know about the personal information we have collected from you over the past 12 months. You also have the right to request the deletion of your personal information and to opt-out of the sale of your personal information, if applicable. To exercise these rights or for any CCPA-related inquiries, please contact us at support@metabolicmasterplan.com.
Changes to this Privacy Policy
We reserve the right to change this Policy at our sole discretion. If we make any material changes, we will post those changes here, and the revised date at the top of this Statement will be updated. By continuing to use our Website or participate in the Program after any such changes, you accept and agree to the revised Policy.
Thank you for reading this Policy. If you have any questions or concerns about your privacy, please do not hesitate to contact us using the contact details provided above.
Effective as of July 20, 2023.
[End of the revised Privacy Policy]